27th October 2015

Privacy and Cookies Policy

London Waterways Projects is committed to protecting and respecting your privacy.

This webpage tells you the data protection and privacy practices for LondonWaterwaysProjects.co.uk, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information to LondonWaterwaysProjects.co.uk.

LondonWaterwaysProjects.co.uk does not actively track you as an individual.

Should you send us an email via the contact form below, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not use 3rd Party / Tracking / Advertising cookies.

If you don’t know what cookies are or if you would like to find out more, please follow this link to a BBC Web Wise article explaining what they are and what they are used for.


The cookies we use are detailed below:

akm_mobileFirst Party Cookie3.5 daysWordpress - Used to select mobile theme for browsing the site
comment_author_ / comment_author_email_ / comment_author_url_First Party Cookie347 daysWordpress - Used for comments
wordpress_logged_in_[hash]First Party CookieUntil browser closedWordpress - Used to identify logged in users.
wordpress_[hash]First Party CookieUntil browser closedWordpress - used to identify site users.
_gaFirst Party Cookie2 yearsGoogle Analytics - Used to distinguish users.
_gatFirst Party Cookie10 minutesGoogle Analytics - Used to throttle request rate.
__utmaFirst Party Cookie2 yearsGoogle Analytics - Used to identify users and new or existing sessions.
__utmcFirst Party CookieUntil browser closedGoogle Analytics - For historic compatibility only, used to identify new or returning user sessions
__utmzFirst Party Cookie2 yearsGoogle Analytics - Used to identify how user reached the site - e.g. Web Search, Advertising etc.

To delete the cookie used to remember if you have viewed this policy or not, click here.

To find out how to delete other cookies used by this and other websites, you can read the AboutCookies.com guide “How to delete cookies”.

Which organisation is collecting this information

LondonWaterwaysProjects.co.uk is operated by Design Planning Research Agency Ltd. Design Planning Research Agency Ltd is a company registered in England and Wales with company No: 9354134. It is also registered for VAT with No: 203826333

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter. f you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Email opt-out

Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

Protection of your information

LondonWaterwaysProjects.co.uk takes the confidentiality of your personally identifiable information seriously and keeping it safe is one of our top priorities, however we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the LondonWaterwaysProjects.co.uk website and services, and contact us (details above) if you would like any information removed.